Returns & Exchanges

At Peltz Shoes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience.

1

Initiate Your Return

Visit our online return portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the unworn footwear in its original manufacturer's box and secure it inside a separate shipping carton to prevent damage.

3

Attach Shipping Label

Print the prepaid shipping label provided through the portal and affix it firmly to the outside of your shipping package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing